We respect and are committed to protecting your privacy. This Privacy Policy details how we collect, use, store and protect your personal information to ensure that you feel at ease when using our services. Please read the following terms carefully to ensure that you understand and accept our privacy policy.
When you use our services, we may collect the following information:
Registration and account information: When you register an account or apply for a loan, we will collect necessary personal information such as your name, contact information, address, income and employment information, social security number, etc.
Financial information: To evaluate your loan application, we may collect your bank information, credit score, tax records and other financial documents to help us evaluate your repayment ability.
Website usage information: We automatically collect device information, IP address, browser type, access time and page browsing history when you visit our website to optimize the user experience.
Communication records: When you contact our customer support team, we will record your questions and communication content to ensure service quality and improve our services.
The information we collect will be used for the following purposes:
Loan assessment and approval: We use your personal and financial information to assess and review your loan eligibility and ensure that we provide you with the right loan products.
Service improvement: We use user data to improve our products and services, optimize user experience, and ensure that the website and services meet customer needs.
Customer support: We use your contact information and communication records to provide you with better customer support and consulting services and answer any questions you have about loans.
Legal requirements and compliance management: We will use or disclose your personal information in accordance with the requirements of laws and regulations to ensure that our services comply with relevant financial supervision and data privacy laws.
Marketing communication: With your consent, we may send you promotional information related to loans, refinancing or other financial products, and you can choose to unsubscribe at any time.
We strictly protect your personal information and only share or disclose it in the following circumstances:
Third-party service providers: We may share necessary personal information with third-party service providers (such as credit assessment agencies, loan processing agencies) to provide you with quality services. All third parties must sign a confidentiality agreement and may not use it for other purposes.
Legal and regulatory requirements: We may provide your personal information to regulatory agencies or law enforcement agencies if required by them, subject to compliance with laws and regulations.
Business transfer: In the event of a company reorganization, merger, sale or transfer, we may transfer your information to the new owner, but we will ensure that it continues to comply with this Privacy Policy.
We take strict measures to protect your personal information, including:
Data encryption: We use advanced data encryption technology to ensure the security of your personal and financial information during transmission and storage.
Access control: Only authorized employees and partners can access your information, and they are required to comply with strict confidentiality obligations.
Data retention: We only retain your information for the period required to achieve the purpose of collection or legal requirements. When the information is no longer needed, we will securely delete or anonymize it.
We respect your privacy rights, and you can exercise the following rights to your personal information:
Right of access: You have the right to view the content of your personal information collected by us.
Right to correction: If you find that the information is inaccurate or expired, you can apply for correction.
Right to Deletion: You can request deletion of some or all of your personal information without affecting the compliance of our services or legal requirements.
Right to Restrict Processing: In certain circumstances, you can restrict our use of your information.
Withdrawal of Consent: If you wish to withdraw your consent to certain processing, you can contact us at any time to make changes.
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any significant changes will be notified to you via website announcements or emails. We recommend that you check it regularly to ensure that you are always aware of our latest privacy protection measures.